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Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Revenue Department

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  • Please visit our
    Revenue Department
  • The business license shall be renewed annually on or before the 31st day of January each year, except as provided in
    Revenue Department
  • The City of Alabaster is a self collecting entity. Information concerning the filing of Sales and Use taxes can be obtained by contacting our office at 205-664-6844 or on our
    Revenue Department
  • All taxes, such as sales tax, use tax, rental tax, gas tax and lodging tax are due on or before the 20th day of the month following the month in which the tax accrues. The City of Alabaster does not allow for a discount on any taxes.

    The 12 months that your company or organization is registered with the City of Alabaster you will be set up on a monthly filing basis. After completing 12 month period you may request a change in filing status. If you have submitted less than $250 you may qualify for a quarterly filing status. If you have submitted less than $10 during the last calendar year you may qualify for an annual filing status. The City of Alabaster does not allow for an occasional filing status. Please call 205-664-6844 for more information.
    Revenue Department
  • Yes. Permits are available through City Hall (1953 Municipal Way), Monday through Friday during normal business hours (8 a.m. - 4:30 p.m.). The cost of a permit is $5 and must be obtained prior to the sale. Each residence is limited to 2 garage sales per year. Please call 205-664-6844 for more information.
    Revenue Department
  • No. Shelby County car tags, automobile titles, boat tags/titles and driver’s licenses can be obtained from the Shelby County Special Services Building located at:
    1018 County Services Drive
    Pelham, AL 35124

    Questions can be directed to their general information number: 205-620-6600. They also offer many
    Revenue Department
  • This information, and contact information for agencies available to provide further help is provided on our
    Revenue Department
  • Applications for an alcohol license must be presented to the Alabaster City Council. Application must first be made to the State of Alabama ABC Enforcement Division located at:
    211 Summit Parkway
    Homewood, AL 35209
    Phone: 205-942-7955.

    The applicant must then fill out an application from the Alabama Bureau of Investigation and the Alabama Department of Public Safety for a Criminal History Background check. A copy of this application may be obtained by contacting the Revenue Department at 205-664-6844.

    The completed application should then be forward to the Alabama Bureau of Investigation and the Alabama Department of Public Safety for evaluation along with a $25 money order. Once this background check has been returned back to you bring it and the paperwork completed by the ABC Enforcement Division to the Revenue Department.

    All documents must be submitted 14 days before a council meeting in order to be placed on the agenda. Someone from your organization will need to be present at the appointed date when it is then presented to the City Council. The City Council will make the final determination whether to grant or deny an Alcohol License. If it is approved, after the council meeting you will then need to return to the Revenue Department to pay for the alcohol license.
    Revenue Department
  • Please submit your invoice or bill to:
    Accounts Payable
    1953 Municipal Way
    Alabaster, AL 35007

    Every effort is taken to process payables in an efficient and timely manner. Anyone requesting information on an invoice should contact the Accounts Payables Clerk, Leslie Davis at 205-664-6800. In order to assist us in answering your questions, please have the invoice number, purchase order number and any other identifying information available before contacting this department.
    Revenue Department
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