Frequently Asked Questions

The magistrates can accept cash, money orders, cashier’s checks, credit/debit cards. Please call 205-664-6835 for more information.

No! The person who received the ticket will need to make a plea of guilty in front of a magistrate. The only exception is if you have already pled guilty before the judge and are returning to pay the fine. Please call 205-664-6835 for more information.

Any citations not paid by the court date are turned over to the Municipal Court Judge who issues a bench warrant and a suspension for the violator’s driving license. Please call 205-664-6835 for more information.

You must come to court on your court date and plea not guilty before the judge. The State of Alabama does not have a No Contest Law and will not accept pleas of No Contest. All fines paid by mail or in person to a Magistrate without going before a Judge are pled as guilty. Please visit our answer page for

File a report with the police department. Call the Magistrate’s Office at 205-664-6835 to set up an appointment to have your report screened. Upon arrival, you will file a deposition with a magistrate. If there is probable cause, a warrant or summons will be issued. Some important points to remember: It takes approximately 45 minutes to an hour to file a warrant. There is no charge for a warrant. Once a warrant is issued it cannot be dropped or cancelled!

Please start by calling the Environmental Services Office during normal business hours at (205) 664-6825.  Our office is open Monday through Friday from 8am until 4:30pm.  You may also send an email to our Environmental Services Director, Fred Hawkins.

Residential Rates (Effective 11/1/2025):

Base rate: $30.53 - Plus, per 1,000 gallon usage rate: $4.25

Cap: $65 - Tap fee: $3,500

Non-Residential Rates (Effective 11/1/2025):

Base rate: $74.48 - Plus, per 1,000 gallon usage rate after 5,000 gallons: $16.39 - Cap: N/A (No cap)

Tap fee: $3,500 plus $250 per fixture over 12 fixtures

All burning in the city of Alabaster requires a burn permit from the Alabaster Fire Department Fire Marshal’s Office.

The Fire Marshal or an inspector can be contacted by phone at 205-664-6823.

Yes! Personnel are available to take blood pressure measurements and help you track your blood pressure.

Yes! Alabaster Fire Department has certified Child Safety Seat Technicians at each Firehouse who are available to assist you with your safety seat. Appointments are preferred, please contact the fire administration office at 205-621-8752.

Yes! The Alabaster Fire Department installs smoke alarms and batteries to any city resident that needs assistance. If you would like to request assistance with the installation of smoke alarms and batteries, please complete the form located by clicking here.

The standard hours of operation are 8 a.m. to 3:30 p.m. Central Standard Time, Monday through Friday, unless otherwise announced.

The Personnel Office is closed for all municipal holidays. For actual dates, please see the

You must complete one application for each job you wish to apply. 

Resumes are preferred, but not required. To submit a resume or other documentation, you must attach it to your application. 

We do not accept resumes without an application. For an applicant to be eligible for consideration he or she must submit an a completed application online.

Failure to complete the entire application may disqualify you. 

No. We will only accept applications for full time positions that are posted on our Employment Opportunities pages. However, you can click the "Notify Me" button on our Employment Opportunities page to sign up to receive an email notification when a position is posted. 

After an applicant has been offered and has a accepted a position, he or she is required to successfully complete a physical exam. 

We are an Alabama Drug-Free Workplace. As such, all safety sensitive positions are required to successfully complete a post-offer drug screen before hire. 

Some positions such as Police Officer are required to undergo additional pre-employment testing which may include, but is not limited to, polygraph and psychological examinations. 

We only accept online applications. To see current openings and apply online, click on the Employment Opportunities page. If you require assistance or an accommodation due to disability, please call 205-664-6838.

To confirm or find out the zoning of a property in the City of Alabaster, please call us at (205) 664-6823.

The cost depends on the contract cost or the valuation cost of the proposed work, whichever is the greatest, of the proposed building cost. Valuation cost is determined by square footage of the proposed structures and Building Valuation Data Table. The building permit fee also includes the plan review fee which is determined by square footage. On new construction there is a base primary fee of $1500.00 to be paid at the time of application. Please call 205-664-6823 for more information.

There is a $75 reinspection fee. This is to be paid before each reinspection. Please call 205-664-6823 for more information.

Yes. Please call 205-664-6823 for permit information.

Yes you will need to get your respectable trade permit under the master permit (BR or BC).  You need to be listed as one of the subcontractors for the project and have the Master permit number (BR Permit Number or BC Permit Number), and a current City of Alabaster Business License. The cost of the individual trade permit (electrical permit, mechanical, permit, plumbing permit, and gas permit) will be calculated according to the City of Alabaster’s Zoning Ordinance. Please call 205-664-6823 for more information.

You will need to fill out a public records request form. There is a fee required upon receipt of requested information. Please call 205-664-6823 for more information.

Yes. Each fence in the City will require a building permit. The application will require a plot plan of the property describing in detail the location of the fence in relation to the property, structures, and easements. Please call 205-664-6823 for more information.

As with all governmental agencies, documents recorded need to be processed and screened efficiently and accurately to be of the most service to the public. In general, most reports or police documents will take at least 3 days to process. It is highly recommended that you call ahead in situations requiring urgent release of reports. You may contact our Records Division for the status of your report at (205) 664-7401 during business hours (Monday - Friday, 8 a.m. - 4 p.m.) or leave a message to have someone call you back.

When your report or document is ready, you may visit the Alabaster Police Department (100 11th Ave SW) during business hours to pick up your report or complete the online report request located on the Department’s page.  There is no charge to the reporting party for incident reports. Major case files that include copies of media, photographs etc., will be handled on a case by case basis and in person only.

If you have a situation, a question or problem that you feel is not being addressed, we need to know so that we can help you. There are issues that individuals may experience which cannot be addressed through law enforcement channels; however, if your problem is regarding our employees, our system or our performance, we can most likely resolve it. Please feel free to contact Captain J. Anthony at (205) 664-7401 or email janthony@alabasterpolice.org for assistance. If your question is regarding our website, please contact our I.T. Department at support@cityofalabaster.com

The Alabaster police department averages 100 calls a day, 365 days a year.  We average 1 written report for every 7 calls for service. Our report screening process necessitates placing priority on those events that require immediate attention and/or are of the most serious nature. Every report is important to us.  Please refer to the information pamphlet you received at the time of your report for important instruction and process information.

You may contact the Criminal Investigations Division for questions concerning criminal cases at (205) 664-6850. With the high volume of reports received, our screening criteria is qualitative and we are happy to explain it on a case by case basis.  In some cases, our best service to you is to document and file a report for future reference.

There is a lot of misunderstanding about what to do when you are involved in a traffic accident. Here are a few important guidelines you should remember:

• Always contact Law Enforcement when you are involved in an accident; it is never a bad thing to have a report available if needed at a later date.
• If you choose not to contact Law Enforcement about the wreck, swap identifying information related to the other driver to include: Name, Address, Phone Number, Insurance Company Name and Policy Number.
• Obtain any witness information, and if you are filing a police report, encourage the witnesses to remain at the scene until Law Enforcement arrives.
• The driver of the vehicle may be required to fill out an SR-31 form (PDF) for the State of Alabama. This form should be filled out ONLY if the accident caused death, personal injury, or property damage to any one owner in excess of $500 by an uninsured motorist. You can only file this form if you have not been compensated for your injuries or losses.
• Wait 3 business days after filing the accident report before contacting the Alabaster Police Department to obtain a copy of your report. You may visit the Records Unit at the Department or complete the online accident report request located on the Department’s page. The Records unit is available Monday – Friday, 8AM to 4PM and their contact phone number is (205) 664-7401.  The cost of each report copy is $5. This fee is waived if you are 55 years old or older, a student, or involved in a private property accident. Insurance companies may sometimes obtain copies on your behalf.
• Alabama State Law requires that all crash vehicles be moved from the roadway, if this can be done safely and without causing further property damage. If it is dangerous or impossible to remove the vehicles from the roadway, advise Law Enforcement of that fact, and remain clear of traffic flowing around you to prevent further accidents or injuries.

For non-profits, yes.

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